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A Hillrom service technician holds a tablet while inspecting a Centrella® Smart+ Bed

SmartCare™ Services

Beds, Surfaces, Stretchers & Lifts

Explore our service plans for beds, stretchers and lifts.

Protect your patients with proactive service solutions

For fewer interruptions, better patient care and peace of mind

Explore our service offerings

Compliance Service Programme

  • Yearly preventive maintenance programme including functional and electrical safety testing, equipment certification and documentation of any repair

Protection Service Programme

  • Comprehensive maintenance programme offering budget predictability, rapid response time and access to a technical hotline during working hours for immediate troubleshooting 

Priority Service Maintenance Programme

  • 24-hour, on-call maintenance programme offering 24-hour access to the technical hotline for immediate troubleshooting, guaranteed response time, a loaner unit if necessary and predictable budgeting
A Hillrom service representative inspects a Hillrom smart bed


1.  Hillrom customer results. Data on file.