IT professionals and nurses at WakeMed Health & Hospitals had specific requests when it came time to upgrade to a new communication system. They wanted a simple smartphone touchscreen that would be easy to read and navigate, battery life that would last through a long shift, and the ability to see at a glance which nurses and providers were in the building and available at any given time. Ultimately, WakeMed decided on the flexible, multi-function smartphone solution from Voalte, which met their criteria and allowed interapp integration with the Epic EMR.
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We’ve been running for a year and a half on Voalte and are seeing positive results. Our IT tickets have dropped to nearly zero because the technology itself is working reliably with our new Rauland Responder 5 and Philips middleware, with no interoperability issues.
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