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TotalCare® Bed System (Model 1900) Classroom Training

graphic of a Hillrom brand pattern against a dark background
Classroom Course
3 days
Course Type
Classroom Course
3 days

Who Should Attend

Our training is designed for hospital personnel including:

  • Hospital Biomedical Engineers and/or
  • Hospital Facilities/Maintenance Staff

Course Objectives

Upon completion, you will return to your facility with the product knowledge and hands-on experience necessary to keep your patient care areas functioning at their required levels.

Course objectives include:

  • Hands-on knowledge of troubleshooting techniques
  • Preventive maintenance and safety inspection steps
  • Understanding of product features and benefits
  • Ability to quickly spot and correct user errors
  • Knowledge of product warranties, out-of-warranty exchange programs and parts ordering procedures
  • Theory of operation and component level replacement

Course Prerequisites

Programs are designed for individuals responsible for troubleshooting, repair and maintenance/preventive maintenance of Hillrom equipment. It is recommended that the student possess a basic knowledge of electronics, as well as experience with electronics testing equipment.

Course Materials

All service manuals, recommended spare parts lists, and student guides are provided. Testing includes problem diagnosis and/or a written exam.


Upon completion of the class, each attendee will receive a certificate of completion indicating the attendee is trained to repair and maintain Hillrom™ Beds, Welch Allyn® and Mortara® Cardiology Products, Surgical Products, or Liko® Lifts. In order to receive the certificate, the attendee must be present for the duration of the class. 

NOTE: Certificates will have a 2-year validity period as long as the attendee is employed by the contracting facility. Refresher training may be required after that time.

Training Location:

Hillrom’s training facility in Ashby De La Zouch, Leicestershire, is centrally located between Birmingham, Nottingham and Leicester Located on Junction 13 of the M42. Students may fly into either airport at East Midlands or Birmingham. Obtaining hire car or a taxi at your own expense. (Note: Expect 45 - 60 mins of driving time depending on airport selected.)

Address: Hillrom, Clinitron House, Excelsior Road, Ashby de la Zouch, Leicestershire, LE65 1JG
Training Duration @ Ashby De La Zouch , Leicestershire LE65 1GJ (GMT ) Traffic depend: 9:00 am through 5:00 pm of each day, and course length

Expense Management

Class attendees are responsible for all expenses. Please arrange flights, rental car, hotel, manage food/beverage purchases per your facility/company’s travel policy.


The following lodging options are closest to the Hillrom Training facility

Premier Inn Ashby De La Zouch Hotel
Junction 13, M42, Flagstaff Park, Flagstaff Island
Ashby-de-la-Zouch LE65 1JP, United Kingdom
+44 333 777 3667

Radisson Blu Hotel
Pegasus Business Park, Herald Way
Derby DE74 2TZ, United Kingdom
+44 1509 670575

The Hilton
M1, Junction, 24 Derby Rd
Derby DE74 2YZ, United Kingdom
+44 1509 674000