All Hillrom employees are eligible for health insurance, paid and unpaid leaves, a retirement plan, and life and disability/accident coverage. Hillrom offers a variety of voluntary benefits as well as personalized support tools to help associates navigate the healthcare landscape. The inclusive culture at Hillrom extends to our benefit programs to allow associates to select the options that meet their needs.
Hillrom offers an Employee Stock Purchase Plan in key countries where we have a sufficient number of interested employees. Currently, those locations include the U.S., Canada, Mexico, Netherlands, Singapore, Australia and Japan. All employees in those countries are eligible to participate.
Hillrom also offers a number of benefits to our UKI employees that we consider to be leading in our industry:
We have developed a performance-based incentive compensation plan for all full-time and part-time professional and administrative associates, and a sales incentive compensation program for our sales force.
We want our associates to thrive and grow at Hillrom, so we invest in a number of training and development programs.
Hillrom University is our flagship learning forum. It is available to all Hillrom employees, globally, with easy on-the-go learning in the form of videos from subject matter experts, e-books, summaries, and audio content. To further support learning opportunities for everyone, Hillrom University provides a number of innovative learning options including micro-learning courses – most of which take less than five minutes to complete – with new content added regularly. Hillrom University has an overall utilization rate of 75 percent.
Courses are broadly divided between two platforms: Leadership Development and Business Skills. Areas of focus include: Project Management, Professional Performance, Business Project Management, Professional Performance, Business Communication and Personal Productivity.
We provide custom, instructor-led training programs. Examples include Business Readiness, Leading Through Head, Heart, & Guts, and Conscious Inclusion. In addition, we provide self-paced training options like Management Fundamentals via our online learning management system, Hillrom’s proprietary platform for distributing training to employees.
Both Hillrom University and the instructor-led programs we offer include leadership training resources, which are available to all employees. We offer dedicated programs for managers and those specifically identified as having leadership potential. Courses include Leading@Hillrom, Growth Action Learning teams, Leadership Fundamentals, Management Fundamentals, and Resource Ambassador training.
As part of our effort to promote and develop internal talent, all employees participate in annual performance reviews, aligned with their individual career development goals.
To make sure the investments we make in our people are having a positive impact, and to help us continually improve our human resources programs, we track a number of critical metrics:
Internal Hires: We track the percentage of open positions filled with internal candidates as a measure of how successfully we are promoting talent from within. In 2018, the data was as follows:
Employee Satisfaction: We conduct an anonymous bi-annual engagement survey of our global workforce. Administered and analyzed by an independent third-party, the survey results are reviewed by Executive Leadership Team members, and recommendations for continuous improvement are cascaded down to managers. Our survey conducted in November 2019 resulted in an 86% engagement score with 89% of employees participating.
Employee Turnover: We track voluntary turnover by business unit, functional area, race, gender, all employees, Manager, Director, Executive Director and VP levels. The data is shared with senior leaders, our Diversity & Inclusion Council, and the Board of Directors.